Perhaps this is the first time, or perhaps it's happened before--someone has called you racist. It can be confusing, upsetting, even downright painful. It can leave you wondering "Now what?" What is your next step when you've been called out on your racist behavior?
1. Be thankful. No, seriously, I mean it. You should be thankful that someone took the time to point it out to you. Now, instead of going through life with people thinking you're a tool, you are aware of the problem. You should be thankful for this chance to learn and grow as a person.
2. Take a moment to reflect. Consider what it was that you said or did, and try to understand why it is hurtful to others. Remember that it might not be blatant, perhaps it was the result of your privileged position. Racism isn't just about overt prejudice, it's about power and privilege and unfair systems. Figure out what made your statement racist; sometimes you may need the assistance of an outside perspective.
3. Don't expect the other person to educate you. This is really important. Just because someone calls you out does not mean they are obligated to educate you. It is a courtesy that many people extend, but that does not mean that you should expect or demand it. Exercise some personal responsibility once you've been called out, and educate yourself. You may politely ask the person who called you out to explain things, but remember that they may not have the time or the patience to do so. There are volumes of helpful resources out there, take the initiative to learn on your own.
4. Don't make excuses. Own your actions. You made a mistake; apologize for any hurt or offense you may have caused and get over yourself. Seriously, making a pile of excuses for your actions or trying to defend your position as "not racist" just makes you look like a douche.
This isn't an exhaustive instruction manual by any means. It's meant more as a basic introduction and starting point. If anyone has any additions that they would like to suggest, I would love to hear them. This was a bit impromptu, thus it's probably not as articulate as it could be. However, I hope that people understand the basic ideas and the general spirit of the post.
1. Be thankful. No, seriously, I mean it. You should be thankful that someone took the time to point it out to you. Now, instead of going through life with people thinking you're a tool, you are aware of the problem. You should be thankful for this chance to learn and grow as a person.
2. Take a moment to reflect. Consider what it was that you said or did, and try to understand why it is hurtful to others. Remember that it might not be blatant, perhaps it was the result of your privileged position. Racism isn't just about overt prejudice, it's about power and privilege and unfair systems. Figure out what made your statement racist; sometimes you may need the assistance of an outside perspective.
3. Don't expect the other person to educate you. This is really important. Just because someone calls you out does not mean they are obligated to educate you. It is a courtesy that many people extend, but that does not mean that you should expect or demand it. Exercise some personal responsibility once you've been called out, and educate yourself. You may politely ask the person who called you out to explain things, but remember that they may not have the time or the patience to do so. There are volumes of helpful resources out there, take the initiative to learn on your own.
4. Don't make excuses. Own your actions. You made a mistake; apologize for any hurt or offense you may have caused and get over yourself. Seriously, making a pile of excuses for your actions or trying to defend your position as "not racist" just makes you look like a douche.
This isn't an exhaustive instruction manual by any means. It's meant more as a basic introduction and starting point. If anyone has any additions that they would like to suggest, I would love to hear them. This was a bit impromptu, thus it's probably not as articulate as it could be. However, I hope that people understand the basic ideas and the general spirit of the post.

Comments
I do agree that it would be helpful, though.
Edited at 2008-03-04 07:33 pm (UTC)
You covered pretty much it, I think. It's important not to get defensive in a situation like that. Many people who consider themselves informed and politically correct will not accept that kind of criticism (perhaps thinking that they're "good enough"). I try to be thankful when it happens to me and after a quick inner defensive braincell-huddle I usually become all quiet and reflective about it. ;)
Anyway, love this post. :)
The way I see it, everyone* is a little bit racist, but that doesn't mean we should accept it! Too many people use it as an excuse or permission for their actions. We should put forth the extra effort to understand and work to change those attitudes and biases.
*(ok, this "everyone" needs qualifiers and definitions that I'm not prepared to go into at this moment.)
That used to be how I thought. Seriously. Even now, when I can just about accept it (and take a good hard look at myself) if someone calls something I said or did racist, if someone called me, personally racist, I'd really have to fight the urge to simply scream "AM NOT!" - whether it's true or not, "racist" applied to a person rather than a statement or an action still implies a certain amount of deliberate intent, and I know that I am not deliberately racist.
Make sense?
(And sometimes people also overreact because they like picking these kinds of fights, I don't know what you did, but that's happened to me before). I guess I'm just that person who thinks everyone is racist, and the person who isn't is a very rare thing. I don't even think they exist.
And, for me, it all sort of begs the question "what IS racism?" Is it an annoyance with a certain type of person, an annoyance with a stereotype, there are many different things it could be.
I am prejudiced, and I just accept that. I strongly dislike chavs, though that's a class issue and not a race one. But it's there, I know it's there, and I don't go around saying things about them or hurting them, but in my mind I do find them absolutely irritating beyond belief.
I don't think you should be so hard on yourself.
I don't know, I guess this is just my cynical nature speaking.
I would also disagree that the chav-issue in the UK is not a race issue. Part of it has to do with the fact that the people adopting this style are adopting fashions and behavior normally associated with black Americans.
But it's really *good* for people whose automatic impulse, when they get caught saying/doing something racist, is to say "But I'm not racist!" and deny deny deny.
It's really just the follow-up -- do you say "Everyone's a little bit racist, so why bother?" or do you say "Everyone's a little bit racist, let me try to make my bit littler"?
Also, I think people call other people out on racism (or other -isms) not to guilt-trip but b/c they are genuinely offended or hurt. When I tell someone they said something racist I'm not trying to guilt-trip them, I'm trying to tell them that they are being hurtful.
W/all the bullshit people pull out when they get criticized about race, I wouldn't bother if it were just some kind of stupid guilt-trip, b/c I don't have time in the day to put up w/that kind of garbage unless it's really important to me.
So he wants to buy a case of beer. Now mind you, this is all with my manager standing about two feet away. I am in doubt about whether or not he is of age so I ask for ID. First he hands me an out of state license, that is also expired. That is a no brainer, I can't take that. Then he gives me a passport. I explain to him that company policy is to not accept passports. However, I default to my manager and ask him what he would like me to do. He tells me I did what I am supposed to do and I refuse sale.
Guy leaves, and comes back in a few minutes later to talk to my manager, at which point policy is reiterated and my manager apologizes but stands behind my actions. He leaves again. Now, I have a line out to the door and so does the other cashier. A minute after the guy leaves his girlfriend comes in. She rushes past the two lines and starts yelling, asking how we can refuse someone with two valid forms of ID. I try to explain to her, while assisting the people in my line that one of them was not a valid form of ID, in fact he shouldn't have even tried to use it as one. I admitted that the passport was a valid form of ID but company policy prohibits us from accepting them. I even offered to show her the policy book where it stated this.
Long story short (ok not really short) she finally gives up and heads out the door, throwing over her shoulder that I am a 'racist bigot.' *shrug* If she had actually wanted to stay calm with me I would have explained to her (again) about policy, about the fact that my manager was standing Right There and about how a week before I was hired, the assistant manager, who was good at her job, had just been fired because she accepted a fake ID as valid without knowing it and it happened to be a police plant.
Holy crap that was a really long post, sorry for spewing that out in your LJ Destiny!
Oh, the world we live in.
::: walks left :::
"Racist!"
Oh, ok. ::: walks right :::
You're moving away from the bad place, but you have no idea why.
Simply being told I'm racist, and the conversation is now considered "over", makes it incredibly one-sided, and it wouldn't be something I'd be thankful for at all.